EN
English Русский

Help

Ask anything about buying, selling, payments or delivery. Our assistant answers right away and passes anything it can't solve to a person. You can also email admin@circuitus.org.

Ask the assistant

Hi! I'm the Circuitus assistant. How can I help?Assistant

Answers are generated automatically and may contain mistakes. For payments, fraud or legal questions, a person will follow up.

Common questions

How do I buy a vehicle?

Search for a vehicle, check the total cost to your country, then make an offer from the listing page. If your offer is at or above the seller's hidden minimum it is accepted instantly. After acceptance you both see each other's contact details and agree payment and delivery directly. Circuitus takes no commission on the sale.

How do I pay the seller safely?

You pay the seller directly: Circuitus never holds your money and takes no commission. Pay by bank transfer to an account in the seller's own name (or their company's), never by gift cards, crypto or money-transfer apps. See the vehicle or get an independent inspection before paying in full. For deals abroad, use an independent licensed escrow service such as Escrow.com: it holds the money and pays the seller only after delivery. Buyer and seller agree who pays its fee.

What does the total cost include?

The total cost estimate includes the price, transport to your country, estimated import duty and taxes, and registration fees. Taxes depend on engine, age and value, and exchange rates are approximate, so treat it as an estimate and check with your local authority before buying.

How do offers work?

Type an amount in your own currency and send it. Sellers can set a hidden minimum: offers at or above it are accepted automatically. Close offers may receive an automatic counter-offer. Otherwise the seller replies, usually within a day. "No-haggle" listings have a fixed price.

How do I sell?

Create an account, go to Sell, choose the vehicle type, add the guided photos, tick any defects, fill in the details and price. You can set a hidden minimum so buyers' offers above it are accepted automatically. Listings are free for private sellers.

Dealer plans and boosts

Dealers start with 3 months of the Pro plan free. Plans: Basic €49/month, Pro €149/month, Premium €299/month. Boosts cost credits: Top of search 5, Homepage spotlight 8, Highlight 2, Country boost 4. Boosted listings always show a "Sponsored" label.

Reviews and credits

After a completed deal, buyer and seller can review each other. Buyers earn 10 credits (worth €1 each on Circuitus services), sellers earn 2 boost credits; a video review link earns extra. Credits are the same whatever rating you give. Reviews are checked before publishing.

Is it safe?

Sellers are verified by ID or company checks, and the Verified badge shows who has passed. Pay only by bank transfer to an account in the seller's or their company's name, never by gift cards, crypto or money-transfer apps, and be wary of prices that look too good. Ask for a history report, a live video walkaround or an independent inspection before you pay. For deals abroad, use an independent escrow service. Report anything suspicious to support.

Credits and paid options

Anyone can buy credits (1 credit = €1): 10 credits for €10, 25 for €20, 60 for €45, paid by bank transfer. Sellers spend them on listing boosts (Top of search 5, Homepage spotlight 8, Highlight 2, Country boost 4, each for 7 days). Buyers spend them on a Wanted boost (7 days €5, 30 days €15, 30 days with an email alert to matching dealers €25) or a Priority offer (3 credits) that the seller sees first. Credits earned from reviews work the same way and never expire.

Which countries?

Buyers and sellers in nearly 100 countries can use Circuitus, both for local sales inside a country and for cross-border deals. Because Circuitus is a US company, accounts are not available in countries under US sanctions. Cross-border sales to some countries require an extra export compliance check.

Right-hand drive

Some countries do not allow registering vehicles with the steering on the other side. Listings show a warning when a vehicle's steering side differs from your country's. Check with your local registration authority before buying.

Shipping and delivery times

Road delivery inside Europe usually takes a few days. Sea freight between continents usually takes 3 to 7 weeks depending on the route. The listing page shows an estimate for your country.